Overall Reviews Summary for Old Souk
Old Souk Shopping Mall garners an impressive rating of 4.3 out of 5 stars from over 1100 reviews. This strong showing reflects a well-balanced appreciation among shoppers, with 583 reviewers giving it the highest possible rating. The ratings distribute fairly evenly, with 322 offering 4 stars, followed closely by 132 who rate it 3 stars. The feedback indicates that most enjoy the vibrant shopping experience Old Souk provides, while some tinged their reviews with minor critiques.
A deeper look into the reviews reveals that shoppers value the diverse range of products available, from traditional items to modern souvenirs. Specifically, the ratings in various categories demonstrate where the mall shines. Scores out of 10 further illustrate how customers perceive aspects of their visit. Store variety receives a 7, indicating a satisfactory selection, whereas cleanliness impresses with an 8. Dining options and prices, however, receive only a moderate rating of 5, suggesting room for improvement in food offerings and value for money.
Shoppers emphasize the aesthetic character of the mall, notable for its elegant decor and heritage-style architecture. Reviewers consistently describe Old Souk as a charming and cozy space, excellent for leisurely browsing. There is a seamless blend of traditional and modern elements, making it a delightful place to shop. The ambiance coupled with helpful shop owners has garnered much praise, enhancing the overall shopping experience.
In contrast, some visitors point out issues, such as high prices and a lack of variety in dining options. A few comments highlight a somewhat empty atmosphere at times, which might not appeal to every shopper. This mix of feedback provides a nuanced view of Old Souk, showcasing its strengths and areas where it could enhance its offerings.

Reviews of Old Souk
What recent visitors say, and how the ratings add up.
4.3/ 5
Based on 1,141 reviews
Rating distribution
- Ahmad E.2026-10-16
اسعار مرتفعة لكن جميل
- Des P.2026-09-15
Wonderful mall - very nice indeed
- Bent_uaq2026-08-26
Old Souk 🕌✨😍<br>⭐️⭐️⭐️⭐️<br><br>It’s not a big mall, but it has that beautiful heritage-style building that gives the whole place a warm, traditional vibe 😍✨.<br>I loved the cozy shops inside — quiet, peaceful, and perfect for slow browsing without any noise or rush 🔥.<br><br>A charming spot with a lovely atmosphere.
- Zanzouri V.2026-08-03
Tolle zum Shoppen
- Zaid2026-05-31
A little empty when we went. We found most items quite expensive.
- Chris H.2026-03-07
Another spotless mall with a more traditional style of decor, lots of colourful stores and a nice place to cool off from the heat. Sellers all try to get you to buy which is one downside if you just want to look around.
Show all reviews (10)
- Bent_uaq2026-08-26
Old Souk 🕌✨😍 ⭐️⭐️⭐️⭐️ It’s not a big mall, but it has that beautiful heritage-style building that gives the whole place a warm, traditional vibe 😍✨. I loved the cozy shops inside — quiet, peaceful, and perfect for slow browsing without any noise or rush 🔥. A charming spot with a lovely atmosphere.
- Paulo S.2025-09-23
Nice place to shop there is mall also on the other side. Souk area alot of pushy vendors but it's part of the game. Got souvenirs here which is better than getting from the airport.
- Hong W.2025-12-12
Nice place to buy transitional craft, especially beautiful hand-made cashmere shawl. Very clear and organized stores.
- bogdan b.2025-04-06
Good place to shop for all sorts of souvenirs ot get something to drink or eat, not so expensive either.
How Old Souk scores
Scored out of 10 from what reviewers say. Topics they do not mention are left out.
- Store variety7/10
- Dining options5/10
- Cleanliness8/10
- Amenities and facilities6/10
- Prices and value5/10
What Customers Praise About Old Souk
Many visitors commend the beautiful design of Old Souk, characterized by its heritage-style architecture that exudes a warm and traditional vibe. Reviewers frequently mention the cozy environment, with one stating, 'It’s not a big mall, but it has that beautiful heritage-style building that gives the whole place a warm vibe.' This creates a pleasant backdrop for shopping, offering an escape from the hustle and bustle of the city outside.
The variety of stores, especially for souvenirs, receives high marks as reviewers find unique and traditional items. Craft items like beautifully hand-made cashmere shawls are particularly highlighted, with one visitor mentioning, 'Nice place to buy traditional craft, especially beautiful hand-made cashmere shawl.' Visitors appreciate that these items provide a more authentic shopping experience compared to airport souvenirs, valuing quality over quantity.
Customer service also garners accolades, with many mentioning the helpfulness of shop owners throughout their visits. One review indicates that the 'sellers all try to get you to buy,' which could be seen as intrusive or simply enthusiastic. However, this engagement is often appreciated by visitors looking for assistance or recommendations. This personalized interaction enhances the overall shopping experience and offers insights into the products offered.
The cleanliness and organization of Old Souk adds to its appeal. Shoppers mention the 'spotless mall with traditional decor,' creating a visually pleasing atmosphere that enhances their time spent browsing. Clean and well-organized stores allow for easier navigation, making it more inviting for visitors, especially those interested in the diverse array of items available. Moreover, the well-maintained spaces contribute to a more enjoyable shopping experience overall.
Atmosphere plays a crucial role in customers' positive feedback. Many reviews express a quiet and peaceful shopping environment, ideal for leisurely exploration. One reviewer highlights, 'I loved the cozy shops inside — quiet, peaceful, and perfect for slow browsing without any noise or rush.' This tranquility is highly valued, especially in comparison to larger, busier shopping centers where the experience can feel overwhelming.

Customer Concerns at Old Souk
Though the overall sentiment is positive, some concerns persist among shoppers at Old Souk. A frequent critique relates to pricing, with several visitors feeling that items are on the expensive side. One reviewer mentions, "Most items are quite expensive," suggesting that budget-conscious shoppers might navigate these potential hurdles by setting a flexible budget ahead of their visit.
Another area of concern is the sometimes quiet atmosphere, which can lead to an empty feeling in the mall. A visitor commented, "A little empty when we went," indicating that the lack of foot traffic may detract from the vibrant shopping experience typically found in busier malls. Shoppers might find it beneficial to visit during peak hours, generally late afternoons or weekends, to enjoy a livelier atmosphere and capture the essence of this lively shopping destination.
Pushy vendors are another aspect that has been pointed out. While many shoppers appreciate the hospitable intent of the sellers, others express discomfort with aggressive sales tactics. Comments such as “Sellers all try to get you to buy” indicate that visitors who prefer to browse without pressure might want to be prepared for some interaction. Finding a balance between engagement and independence can help create a more enjoyable shopping experience.

Tips for Visiting Old Souk
- Plan your visit during weekdays, especially in the morning, when the mall is typically quieter. This time can provide a more relaxed shopping experience, allowing for leisurely exploration of the shops without the crowds.
- Set a budget before entering the mall to avoid any surprises with pricing. While shoppers often praise the quality of products, be mindful that some items may carry a higher price tag, especially traditional crafts and souvenirs.
- Take time to browse multiple stores; Old Souk features a mix of both souvenir shops and traditional item vendors. This diversity can help shoppers find unique gifts that aren’t readily available elsewhere, ensuring a memorable shopping experience.
- Be prepared for some interaction with shop owners and sellers, who are generally friendly and eager to assist. While their approach may be a bit forward at times, leveraging their knowledge can enhance the shopping experience, especially when seeking specific traditional items.
- Consider visiting Old Souk for its aesthetic value as much as for shopping. The beautiful heritage-style building and elegant decor create a charming atmosphere worth experiencing, making it a pleasant venue for casual strolls along with shopping.
- Stock up on cash if possible, as some vendors may prefer cash payments, especially for smaller purchases. This can enhance the flexibility of buying items without worrying about payment methods.”
